Forum Discussion
DGuindon
10 months agoNeighbour
Smart phone app
My Telus SmartHome app stopped wanting to load the app and will not open anymore. I still have a connection and the location still recognizes my device when it is at home but the app will not load so...
TELUS_Support
Official Support Team
10 months agoHave you checked to ensure you've got the latest version of the app?
- DGuindon10 months agoNeighbourI've checked for updates, uninstalled and reinstalled and only my device will not connect. I can log on with a computer and my wife's app works.
- TELUS_Support10 months ago
Official Support Team
Interesting, it seems it may be a temporary bug or glitch. Will look into this!