Forum Discussion
DavePI
2 years agoFriendly Neighbour
Panel doing a beeping countdown when Arming Stay
Just now when I went to arm my system for the night, using Arm Stay, the panel started doing a 60 second count down. Usually it only does that countdown when Arm Away.
I haven't changed anything about my system. Is anybody else seeing that issue?
Thanks!
I eventually figured out that you can select the "Silent Arming" option to eliminate the audible countdown. This was not required for Arm Stay until about a week ago.
How do we stop the keypad arming beep, it never use to do it and it's super annoying when someone comes in late. Is there a way to set it as silent like it use to be without doing it individually every time?
Hi Phanthomz - we want to help with this. Please look for a message from us in your inbox
I am having the same issue. Since the last system update my system has an audible countdown when "Arm Stay" is activated.
I called Telus Home Security and the agent told me that the last update had a bug and this cannot be resolved.
This is very annoying. Has anyone had this issue resolved?
Hi Triniman007 - we'll send you a message to check on your issue
14 Replies
- Triniman007Neighbour
I am having the same issue. Since the last system update my system has an audible countdown when "Arm Stay" is activated.
I called Telus Home Security and the agent told me that the last update had a bug and this cannot be resolved.
This is very annoying. Has anyone had this issue resolved?
- DavePIFriendly Neighbour
I eventually figured out that you can select the "Silent Arming" option to eliminate the audible countdown. This was not required for Arm Stay until about a week ago.
- DingmanJNeighbourOk thank you for the heads up. I will get her to look for that when arming the system. I am away and can’t help other than this and hearing about this change to our alarm system and how it’s waking our girls.
- TELUS_Support
Official Support Team
The purpose of the Arm Away 60 second countdown is to basically give you enough time to exit the premises without triggering the alarm.
- DavePIFriendly Neighbour
This is NOT the accepted solution. It completely misinterprets the question, and is a completely useless answer.
- DavePIFriendly Neighbour
How did this get accepted as the accepted solution? It completely misinterprets the question and provides a useless answer.
- TELUS_Support
Official Support Team
Hey DavePI - we removed our comment as the solution and kept yours as the proper solution.
- PhanthomzNeighbour
How do we stop the keypad arming beep, it never use to do it and it's super annoying when someone comes in late. Is there a way to set it as silent like it use to be without doing it individually every time?
- TELUS_Support
Official Support Team
Hi Phanthomz - we want to help with this. Please look for a message from us in your inbox