Forum Discussion

DavePI's avatar
DavePI
Friendly Neighbour
2 years ago
Solved

Panel doing a beeping countdown when Arming Stay

Just now when I went to arm my system for the night, using Arm Stay, the panel started doing a 60 second count down. Usually it only does that countdown when Arm Away.

 

I haven't changed anything about my system. Is anybody else seeing that issue?

 

Thanks!

  • I eventually figured out that you can select the "Silent Arming" option to eliminate the audible countdown. This was not required for Arm Stay until about a week ago.

  • Phanthomz's avatar
    Phanthomz
    2 years ago

    How do we stop the keypad arming beep, it never use to do it and it's super annoying when someone comes in late. Is there a way to set it as silent like it use to be without doing it individually every time?

     

     

  • I am having the same issue.  Since the last system update my system has an audible countdown when "Arm Stay" is activated.

    I called Telus Home Security and the agent told me that the last update had a bug and this cannot be resolved.

    This is very annoying.  Has anyone had this issue resolved?  

14 Replies

  • I complained about this in a new post and was able to get this resolved:

    A technician was able to disable a "delayed arming" setting for arm stay, which has caused the system to arm immediately without an exit countdown. Voila, no more noise from the panel when I arm stay.

  • I am having the same issue.  Since the last system update my system has an audible countdown when "Arm Stay" is activated.

    I called Telus Home Security and the agent told me that the last update had a bug and this cannot be resolved.

    This is very annoying.  Has anyone had this issue resolved?  

  • DavePI's avatar
    DavePI
    Friendly Neighbour

    I eventually figured out that you can select the "Silent Arming" option to eliminate the audible countdown. This was not required for Arm Stay until about a week ago.

    • DingmanJ's avatar
      DingmanJ
      Neighbour
      Ok thank you for the heads up. I will get her to look for that when arming the system. I am away and can’t help other than this and hearing about this change to our alarm system and how it’s waking our girls.
  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    The purpose of the Arm Away 60 second countdown is to basically give you enough time to exit the premises without triggering the alarm.

    • DavePI's avatar
      DavePI
      Friendly Neighbour

      This is NOT the accepted solution. It completely misinterprets the question, and is a completely useless answer.

    • DavePI's avatar
      DavePI
      Friendly Neighbour

      How did this get accepted as the accepted solution? It completely misinterprets the question and provides a useless answer.

    • Phanthomz's avatar
      Phanthomz
      Neighbour

      How do we stop the keypad arming beep, it never use to do it and it's super annoying when someone comes in late. Is there a way to set it as silent like it use to be without doing it individually every time?

       

       

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Hi Phanthomz - we want to help with this. Please look for a message from us in your inbox