October
Telus Jan, 2019 sold us a new 3-year Residential Services Contract with a slight "upgrade"to our existing 1999 ADT security system. Only changes were a modern touch Key-pad, one new CO detector and one new Smoke Alarm.
Monthly Service includes for Monitoring Centre Signal Receiving and Notification for Burglary, Manual Fire/Smoke and Manual Police Emergency. We pay for Extended Limited Warranty/Quality Service Plan (QSP). This Contract lapsed in Jan, 2022 yet we still pay monthly etc.
(1) Do we still have Contract with ADT/Telus?
(2) Can we cancel, and if so, what are the penalties/costs of doing this?
Solved! Go to Solution.
October
1) yes.
2) since the three years have expired, you can make changes without penalty.
October
1) yes.
2) since the three years have expired, you can make changes without penalty.