Forum Discussion
How to cancel Telus SmartHome Security plan?
I wanted to cancel it last year this time, but was told a big penalty fee because my contract was automatically extended to the next year, 2025. So I waited till now to cancel it before it autom...
Were you able to cancel based on the response below or still struggling with Telus? I am done fighting with Telus and finally got a call back from the escalation mgmt Neha who said she would call me back Friday or today. Go figure no call back. I need to be done with Telus. Was with ADT for years and never had issues like this. Sorry for the rant. 🙂
TELUS_SupportOfficial Support Team
Hi AlannaJ - we are sorry to hear that you are struggling to get assistance. We will also send you a private message to help you
