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Door to door sales

Allymich77
Just Moved In
We had a sales person come to our door to promote Telus home security. It was a package and deal we were actually interested in. My son suddenly became sick this week and I am unable to make the decision about the security system at this moment. I told the sales person this MULTIPLE times. I left a note on my front door that I wasn't going to be home and to not knock because it sets my dog off. He actually TRACKED ME to my son's bus stop and then became annoyed with me when I wasn't able to commit to a meeting with him to sign up for the service. The issue is, we are actually very interested in the promotion they were offering, but I'm not not inclined to sign up because of this particular sales person's attitude. I don't know who else to contact but I would still like to take advantage of this promotion, but through a different representative.
1 ACCEPTED SOLUTION

Saumya
Just Moved In
Hello, I extremely apologies for the other reps behaviour.
I am a TELUS door to door representative. Let me know if you’re still interested in getting those promotional offers.

View solution in original post

9 REPLIES 9

polecat
All-Star

@Allymich77  Get this persons name employee number and report to telus. You can make your decision in the future maybe go to a telus store. Promotions come and go DO NOT RUSH INTO THIS. If he comes back get name and report to the RCMP FOR HARRESSMENT. 

Dimo-X
Moderator
Moderator

That's not acceptable behaviour from any sales representative. I would definitely report them once you get their name and ID number. You can message @TELUSsupport over Twitter or Facebook with the details via a DM/Private message so that they can launch an investigation into this agent's unacceptable behaviour.

 

In regards to the promotion and offers, you can setup a call back directly from the TELUS site via this page  https://bit.ly/2WdDGYV and a TELUS home security expert will call you and go over options with you.

Saumya
Just Moved In
Hello, I am a telus doorbto door representative. I can help you with the promotional package and deal you were interested in.

Hi, a couple of door to door salesperson came in to our townhouse last friday, but because they couldnt provide me a business card, and ID I wasnt able to make a decision on the offer they were offering.. wondering if you could help? I gave them my business card instead and asked them to call me monday.

Thanks

Saumya
Just Moved In
Hello, I extremely apologies for the other reps behaviour.
I am a TELUS door to door representative. Let me know if you’re still interested in getting those promotional offers.

Hi. Wondering if I can get assistance, there was a telus door to door salesperson that came in last friday and was offering a promo, but because they couldnt provide a business card and ID we werent able to make a decision. Should I wait for their call this monday? I asked them to do so and gave them my card.

Thanks

I had a door-to-door salesperson visit me last night. He was offering $40.00 per month off my bill, and two to video doorbell cameras. I'm interested in this offer, but I need to speak to a sales person from Telus, NOT a door to door salesperson.
 

I had a door-to-door salesperson visit me last night. He was offering $40.00 per month off my bill, and two to video doorbell cameras. I'm interested in this offer, but I need to speak to a sales person from Telus, NOT a door to door salesperson.
 

Hey Delichef, you can call the sales team directly at 1-855-550-4334 🙂