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Yes, the Telus doorbell camera does record video even when the doorbell hasn’t been pressed. It’s designed to monitor motion within its detection range, so anytime it senses movement, it will start recording automatically. This feature allows you to capture footage of visitors or activity at your door, providing added security even if no one rings the bell.
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To obtain the video footage:
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Have you set up the recording rule for the camera to record when there is motion detected?