Smart Home Security Issues

First off, I don't need to post much as my home services and mobility have not cost me much grief.   Now Home Security is another matter.   I was an ADT customer and as we all know, Telus bought ADT and many other home security companies.   This all started when I was told that I would have to have my old Honeywell system and 3 panels removed and integrated into a new Telus Home Security.   I should have known better but went with the plan.   A "contract" tech came and ripped out the old Honeywell 128 contact panel and installed an integrator since all of my sensors were wired direct to the main box in the basement.    I told Telus that since I had 3 keypad panels, I wanted the same with the new system.    They installed the LCD touch screen panels in the same place as our original keypad panels.   The first major problem was these panel would fail on a regular basis and that due to the "contractor running the plug in power supply in our basement and running the power over telephone wire with very poor crimps.   This was an ongoing problem with rebooting panels and panels shutting down.    At some point a different contractor came out and said that some of the wire runs for power were too long and punched a small hole in the bedroom wall to run the power cable in the wall to an adjacent plug.   No cutting or splicing required.   My existing panels other than the bedroom have been flakey but I have just rebooted the device and it comes back to life.   Please see my 2nd post for the rest of this issue.  Thank you for reading so far.