Arming away with all doors closed, exiting but system flips to armed stay

[JPD]

We have noticed that when arming AWAY on panel, then leaving and locking door, the system flips to STAY, every time.  I noticed that our driveway camera is bypassed… when checking our app.  I have to disarm, then re-arm using my app to correctly arm to AWAY.  Otherwise…If we arm system while sitting in our vehicle, after exiting it is armed AWAY normally.

[TELUS_Support]

Hey @JPD - are you arming away while leaving enough time to leave? I wonder if you are arming away immediately but because a door is opened while trying to arm might be causing the system to bypass that door and arm Stay instead

[JPD]

When we arm, we take a few steps, open … then close door within 5 to 10 seconds or so, within the countdown timer’s range.  This might be tricky if we need to put on boots in the wintertime (not there yet).

All doors are closed before we begin…

Furthermore, our side car-port camera goes into a « by-pass » ___every time

[TELUS_Support]

Send us a private message so we can take a look at what's going on please

[Grad]

I am having the same issue, no doors, windows or motion sensers are active or open, all closed.

Hit the arming away on the control panel, completes countdown and displays STAY, but with out changing anything and going on the app if I hit away, away is displayed on the control panel.

[TELUS_Support]

Definitely odd. We'll send you a private message to discuss further.