Forum Discussion
thecassiepaige
2 years agoFriendly Neighbour
Arm House from Door Pad
How can I set my alarm to arming away when I lock the door from just the PAD? We've had Vivint previously and we had that option and with the Telus system it arms away even with locking the door from...
j3ff3rsonss
11 months agoNeighbour
February 2025; this is still an issue. Just had my system upgraded to SmartHome from Vivint system... this is seriously annoying that the Telus system still does not have this feature. Clearly the system can distinguish being "Unlocked by User Code", this should be a pretty basic feature update! This complicates the entire process, particularly with respect to smaller children. Having buyers remorse already.
TELUS_Support
Official Support Team
11 months agoWe understand how frustrating this is, and we truly appreciate your feedback. We’ve shared this concern with our development team and will provide updates if there are any changes in future updates.