02-24-2023 12:26 PM
02-24-2023 02:17 PM
What channels are you experiencing this on?
Is your TELUS TV Digital Box connected directly to your network gateway with no switches or 3rd party gear in between? If yes - this affects in-home detection. If no, there may be an account setting that needs a troubleshooting agent to reset.
02-24-2023 03:17 PM
March
April
Have you connected with a troubleshooting agent?