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Pik on Apple TV will not remember login

SteveTV
Just Moved In

Every time I turn the TV on i have to re-login into PikTV isn't there a way to get it to remember me?  Just bouough my first Apple TV (4k) .  Pik TV wroks fine on my Windows lap top and used to work fine on Telus box until it stopped working all together.

5 REPLIES 5

NFtoBC
Community Power User
Community Power User

My login is continuing/persistent.

Can you provide a few more details?

NFtoBC
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KHR
TELUS Employee
TELUS Employee

What version of the Pik TV app are you running? You can find this info in Pik TV settings (the gear icon at the right-hand side of the top menu navigation).

SteveTV
Just Moved In

I have App Version 2.1.1.  I stumbled on to a solution (though I do not understand why it worked) ... Under Apple TV\Settings\Users and Accounts\TV Provider\ set "allow TV Provider Access" to "off"... problem solved.

OMG! Thanks for sharing. This was driving me nuts! (app version 2.1.1, tvOS 16.1)

Hopefully Telus can explain why this works.

 

Jeeze
Just Moved In
Same here.. version 2.1.1