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My Brllliant Friend - missing episodes

oac
Neighbour

The last two episodes of My Brilliant Friend season 3 (episodes 7 and 😎 never showed up on my online Pik TV Crave channel. Do you have access to them?

1 ACCEPTED SOLUTION

KHR
TELUS Employee
TELUS Employee

Make sure you're accessing it via telus.com/watchpik or watchpiktv.com. You may need to log out and log back in - there could be some caching issues.

View solution in original post

6 REPLIES 6

KHR
TELUS Employee
TELUS Employee

Hi @oac 

 

Thanks for bringing this to our attention - I can see E8 but E7 is missing. I've brought it up to our On Demand team and it should be resolved shortly.

KHR
TELUS Employee
TELUS Employee

Hi @oac 

 

Episode 7 should be available now. Appropriately titled 'Try Again' 😀.

Screenshot (27).png

oac
Neighbour

Thanks for looking into this! Unfortunately, the last two episodes still don't show on my browser (I'll attach a screenshot to a separate message showing that season 3 only has 6 episodes.) I'll try again late today in case it somehow takes time to show up on my end. 

KHR
TELUS Employee
TELUS Employee

Make sure you're accessing it via telus.com/watchpik or watchpiktv.com. You may need to log out and log back in - there could be some caching issues.

Thank you, it's working now! Logging back in did the trick. Thanks again for your help!