May - last edited July by dru
Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas.
it defeats the purpose to have an emergency alert system when it is not accurate, people begin to ignore them.
July
I have the same issue. Located in Victoria, BC and getting alerts from Quebec...
July
I have the same issue. Located in Victoria, BC and getting alerts from Quebec...
July
Yep started happening again today for me as well.
July
July
05-25-2022 07:15 PM
I'm in Vancouver, but whenever there's a severe weather warning in Quebec, I get notified, sometimes multiple times in an hour. I've got location on to approximate itself based on WiFi location, but that doesn't appear to work.
Does anyone know how I can stop these alerts, or change them to be a bit more regional-specific?
05-25-2022 08:34 PM
What app is generating the notifications?
05-25-2022 08:42 PM
It just overlays a red box and angry sound whenever I'm watching TV.
05-26-2022 12:27 AM
05-26-2022 11:27 AM
Sorry my question is N/A, I just noticed this thread is in the Pik section not the Mobility section.
05-31-2022 07:34 PM
Hi @ulrichd
We're working through a bug where the Emergency Alert System wasn't registering location appropriately. Obviously you don't want alerts that are in a different part of the country - so this should be resolved shortly. There is no option to disable the Emergency Alert System - this is a mandatory requirement to provide as part of the TV license from the CRTC.
July
Hi @ulrichd, this is something we're working on fixing on the backend. Can you confirm what type of STB you have? Do you have the new TELUS TV Digital box or the older boxes? Thanks.
July
Hi everyone, we are still making adjustments on the backend to ensure everyone is getting the right alerts. If you are still receiving incorrect alerts, can you let me know what type of STBs you have? The newest TELUS TV+ digital box or the older boxes? Thank you!
July
July