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watching optik on iphone

Just Moved In

while attempting to watch optik on iphone, when selecting guide, guide does not match TV box.  an example would be W tv.  On tv box two W tv channels are displayed, while on phone only one channel displays.


As well lately the timing of what is playing to what guide is displaying seems to be off as well. an example would be On Now AMC 303 is reflecting white Christmas while sister act is actually playing.


Community Power User
Community Power User

The guide differences could be related to showing all channels vs subscribed channels. Not sure about the timing issue but I have found the app can be slow to update. You could try force closing the app and then try again.

Just a long time customer hoping to help.