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TelusTV+ app on AppleTV

CrustyTelusUser
Neighbour

The Apple TV app, or the app in general, is relatively bad design for live tv watchers. If possible, I have a few suggestions for the development team. I wish we could navigate quickly to the Guide, like pressing up on the controller would access the guide, or have a visible button when clicking down. When launching the app, it takes so long to get to the Guide, which I think should be foremost as it's supposed to be a TV app. Also, having an option of record series next to the record button would be useful.

3 REPLIES 3

TELUS_Support
Official Support Team
Official Support Team

Hey @CrustyTelusUser thank you for the feedback. We will pass this along to the team


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Thank you! Another thing I noticed that is a bad experience is that if you leave the app, or turn off the AppleTV, the app likes to resume, but it seems locked in Guide and cannot change anything unless you kill the app and restart. I've also noticed it will log me out automatically and I have to log in again. 

It’s been over a year and they aren’t interested in fixing it….i’m moving on from Telus