Seattle 11 KSTW

[EJ44]

The logo for channel 143 still shows The CW. This channel is now an independent channel. Confusing when looking for a program on the CW.

[dru]

Are you referring to the logo in the guide or the watermark while watching TV?

[EJ44]

On the guide
Sent from my iPhone

[dru]

Thanks for confirming. And just so that we're on the same page, is the independent channel you're referring to KSTW?

[EJ44]

Yes, that is correct

Thanks
Sent from my iPhone

[dru]

The CW is the station name for channel 143 while KTSW is the local (Seattle) affiliate name. I'll take this away to see if it's still accurate. 

[Rocky3]

The guide still displays CW whereas the screen shows Seattle KSTW.

KSTW is no longer part of CW, I think that is the point being made that even minor corrections are not made to Optik TV

Effective Sept. 1, Paramount Global-owned KSTW disaffiliated from The CW and went fully independent with no network affiliation. 

[Optik-Kate]

Hi @EJ44, the guide information is shared with TELUS through a vendor, meaning we do not have direct control. A ticket has been submitted to have this updated, thank you for flagging it!

[Optik-Kate]

Hi, The channel 143 logo has been updated. Thanks for flagging

[Alister]

This still hasn't been fixed 6 months later.

This still shows up as the CW Seattle on the Optik STB guide, despite it no longer being an affiliate 

[Nighthawk]

I think it may be dependent on which STB you have. @Alister which set top box do you have? 

I have the old Cisco PVR and it shows the CW logo in the guide for 143. The newer box shows the Seattle11 logo instead, as does the Telus TV+ app.

[Alister]

Yeah, i have the older PVR too. Unfortunate it isn't fixed, it's a bit misleading!

:edit: and interestingly. When I'm signed into the app, it shows as the CW. But when I'm not signed on, it shows as Seattle11. 

 

 

[Rocky3]

Great, now there are 3 guides. I had previously asked why the guide at home TV and the guide online away from home are not the same guide. Now you found a third guide that non subscribers can see. No wonder IT people have a full time job.

[EJ44]

Also, WGN Chicago is an independent channel. Shows it as a CW affiliate on the channel listings guide.

[A-B]

I'll have Kate flag this as well. Be sure to let us know if there's ever anything wrong with the actual channel/programming as well.

[Optik-Kate]

Hello, I flagged this to the team and changes have been made. Can you please let us know if there are further discrepancies? 

[BobArthur]

Hi Kate - I have the old 4K box and both KSTW ( channel 143 ) and WGN ( channel 285 ) still have the CW logo showing in the Channel Listings.

[BobArthur]

Hi Kate - just to let you that I am still seeing the CW logo in the guide listings for KSTW ( channel 143 in Vancouver ) and WGN ( channel 285 ).

[Rocky3]

Hard to imagine improvements when the simple stuff does not get done.

[BobArthur]

Just noticed that the logos for both KSTW ( now showing Seattle11 ) and WGN ( now showing WGN 9 ) have been updated in the guide listings on the Optik 4K box. 👍

[Optik-Kate]

Ah, I flagged it to our team a couple of weeks ago. I'm glad the change finally went through for the 4K boxes. Thanks again for flagging.