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Pik TV - Telus box

Greggy881
Neighbour
So one the website it says that Each Pik TV account gets 1 Telus TV Box to access PIK TV. Further that Pik TV works on 2screens.

In the store yesterday when I signed up for internet/pik tv I was told it’s only website/app that it works on. That there are no further boxes being given out.

Can someone tell me which is correct as the website says 1box per Pik TV Account
1 REPLY 1

KHR
TELUS Team Member
TELUS Team Member

If you saw this, it is incorrect - the information you got in store is correct. Apologies for the confusion; Pik TV does not come with any hardware. Where on the website did you see that every account gets a TELUS TV Digital Box? If you can share the URL, I can have it corrected or clarified. The below is what I see at telus.com/piktv:

KHR_1-1663173318320.png

In the FAQ, there is a statement of "that there is a limit of 1 Pik TV Media Box or TELUS TV Digital Box per Pik TV account." but this is the upper limit, not the lower limit.