3 weeks ago
In 2023, I was, very briefly, a Telus Optik TV and internet subscriber. The many, many issues with the Optik set-top boxes forced me to switch to Shaw, who gave me a great deal on a 1.5 Gbps internet plan and TV package. I see that now Telus offers 3G and 5G internet packages. I would consider switching back to Telus if the Optik box issues were remedied. I followed the forum closely in 2023 but have not done so lately. Can somehow tell me whether the boxes are working as they should (or at least as well as the Shaw boxes, with which I have no issues) or are there still outstanding problems that need to be addressed? If so what are those problems? Any advice would be very much appreciated.
Many thanks,
Jack
3 weeks ago
No, they are not. I suspect a hardware problem that is not possible to fix with software.
Internet speed? You must be an online gamer as internet speed is one thing I have no issue with at 250mbs