Thank you so much for the suggestion. Just used the new power cord and HDMI cable with the new box they sent and it now works! What a relief… thought I’d have to wait for a technician to come over and troubleshoot. You’re completely right, they have ...
The Telus Optik boxes have unfortunately been a nightmare. Were good for the past year but these last few months, am now on my 3rd box replacement. The remote has continually disconnected, I’ve replaced the batteries several times and sometimes that...