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mayne4780
Friendly Neighbour

I can't get into my tv service on mytelus

6 REPLIES 6

Rocky3
All-Star

Maybe you should explain a bit more

mayne4780
Friendly Neighbour
I want to check my telus optik package and it says it they cant connect to the server but its its been 4 days.

Rocky3
All-Star

MyTelus Login 

Is this what you are looking for?

mayne4780
Friendly Neighbour
Never mind I will figure it out

TELUS_Support
Official Support Team
Official Support Team

Let us know if you manage to get it figured out, or send us a private message if you need further assistance!


Oilerfan84
Neighbour

I have the same issue.  Renewed for two years on Sept 24.  Since then I cannot access optik tv in my Telus, cannot log in to Telus tv on any device, including digital box.  Tech support is incapable of solving the issue.  I’m getting error ACN_3545 when I try to log in to the digital box.  I’m using the my Telus credentials.  I’ve factory reset the digital box several times.