My PVR and On Demand keep freezing

Just Moved In
Watching Optik TV there's zero issue, but while trying to watch shows on my PVR or On Demand is maddening because the audio and video pause ~30 seconds or so for a couple of seconds. All the connections seem okay, and I've rebooted the entire network so I don't know what else to do. Help please!

Do you have more than 1 Optik box? If so are you experiencing the issue on all of them?

Community Power User
Community Power User

Is your Optik TV box using a wired or wireless connection?