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My PVR and On Demand keep freezing

Matt9911
Neighbour
Watching Optik TV there's zero issue, but while trying to watch shows on my PVR or On Demand is maddening because the audio and video pause ~30 seconds or so for a couple of seconds. All the connections seem okay, and I've rebooted the entire network so I don't know what else to do. Help please!
2 REPLIES 2

xray
Hero

Do you have more than 1 Optik box? If so are you experiencing the issue on all of them?

FuzzyLogic
Community Power User
Community Power User

Is your Optik TV box using a wired or wireless connection?


Just a long time customer hoping to help.