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Internet disconnects from optic tv. Richmond BC

DF7
Neighbour

Please help. Optic tv constantly disconnects from internet after we upgraded to 3gb speed internet speed. Tech say reboot modem done that a few times and experiencing this persistent issue for months now. We are at 3 road and Steveston Highway area in Richmond BC. Thank you in advance for your help.

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Thanks for reaching out, we're sending you a private message to look into it. 


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