HDMI Handshake issue.

[Sonyboy]

Hello

I have had a problem for several months that has become worse. When I turn my TV on it can have a green screen. I can hear the audio from a program and I can change channels. I have changed HDMI cables and got a new PVR. When I unhook the PVR HDMI cable from the TV the green screen is gone, I get the normal Sony screen. My TV settings are correct, I have a 2021 4K native 120 hertz TV with a few 2.1 HDMI inputs. It’s and Arris PVR 5662W. Any ideas out there? Really frustrated, thx.

[FuzzyLogic · Accepted solution]

Some things to try:

A different HDMI port on the TV

Turn off HDR (if available)

Is there a setting to use an older HDMI standard (1.2 or 1.4)

[Sonyboy]

Tried all the HDMI ports, turned off HDR, no lower than 2.0 HDMI. It appears my issue isn’t uncommon with Sony TVs. Contacting Sony next.

[FuzzyLogic]

Check the troubleshooting section of the manual as there may be other things to try.

[Sonyboy]

Thx for your reply.