10-16-2020 07:45 PM
I have the new Slim remote. None of the online help relates to solving the issue. 2 weeks later and I've still not understood what to do. Most frustrating so hope someone is able to guide me through the steps. Thanks in advance
Solved! Go to Solution.
10-16-2020 11:41 PM
The slimline remote older generation had an input button. Slimline two does not. You can always reach out to Telus and see if any slimline remotes are still available.
10-16-2020 08:24 PM - edited 10-16-2020 08:27 PM
If you have the Optik TV slim line 2 remote shown here they do not have an input button. It was removed when they came out. Only the original slim line remotes can switch source inputs on your tv.
You can always purchase a Logitech harmony remote that is really the Cadillac in terms of function.
10-16-2020 10:23 PM
Thank you WCBC. if the Sllim is an upgrade I'm confused by its limitations. Thank you for the Harmony tip but another gadget isn't my first choice. When Optic was installed, the agent flipped between HDMI 1 to HDMI 2 using Slim and the ???something remote???. I've tried to fiddle but 2 weeks later, all I've accomplished is more frustration. Would you be able to guess what he did? Any guidance is much appreciated.
10-16-2020 11:41 PM
The slimline remote older generation had an input button. Slimline two does not. You can always reach out to Telus and see if any slimline remotes are still available.