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Google Play Store and Downloading Apps

Christina055
Just Moved In

When I go into Google Play Store, I can only use the search to try to find new apps, and none of the ones I am searching for are found, always says no results. I’ve tried Amazon music, Britbox… I do have a google account so unsure why this isn’t working. Any advice or support would be appreciated!

1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

Unfortunately that's not a Telus product or service. That is something you'll need to resolve with Google. Additionally if you're trying to search for apps for the AndroidTV based Telus box, only AndroidTV compatible apps will appear. Regular Android apps from the Play Store will not work on the AndroidTV platform.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

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2 REPLIES 2

Nighthawk
Community Power User
Community Power User

Unfortunately that's not a Telus product or service. That is something you'll need to resolve with Google. Additionally if you're trying to search for apps for the AndroidTV based Telus box, only AndroidTV compatible apps will appear. Regular Android apps from the Play Store will not work on the AndroidTV platform.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

Christina055
Just Moved In

Thank you! Appreciate the clarification on that 🙂