Equipment Return during Canada Post Strike

[AbbyGuy77]

I presently have a couple of Telus Boxes to return to Telus. Now that Canada Post is on strike, I am unable to use the original designated method to return this equipment.

Does anyone know if Telus has any alternative arrangements to accommodate return of equipment?

[TELUS_Support · Accepted solution]

We suggest holding on to the equipment until the strike passes. We're aware of the labour distription and we will not be charging equipment return late fees while it is on-going. 

More info here. 

[YP]

With Canada post is on strike how do I return equipment. Can I drop them into TELUS store near my house?

[TELUS_Support]

Our stores cannot accept the equipment but you can hold on to them until after the labour disruption is resolved. We will not be charging any penalties for a late return while it is on-going.

Check out this link for more info.

[ExCTandS1]

Hope it's more than a suggestion. Today Dec 06 I got a warning message from Telus about not having returned my TV box, and charges will apply.

[TELUS_Support]

Hi @ExCTandS1 - Without context or knowing who you are it's hard to say exactly but if you returned your equipment then I wouldn't worry about it. The system sends reminder emails automatically

[ExCTandS1]

No haven't returned it, Post went on strike the day I was going to delivery it to the Post office.
Optic TV box in Lower Mainland.