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Apple TV+ on new Optik boxes

JJR
Coach

Does Apple TV+ and Disney+ work on the new android OptikTV boxes?  I just upgraded my channel packages only to find that neither of these channels (apps) works on my current OptikTV 4K box.  Well bleep bleep I added these channels to my lineup precisely so I wouldn't have to use another device to actually watch them.  From reading all the posts about the new android boxes I should stay far far away from them for now.  So it turns out that all that I managed to accomplish was to pay Telus directly for AppleTV + and Disney+, rather than Apple and Disney.  But I can't actually watch them on any Telus equipment?  Bizarre.

9 REPLIES 9

KHR
TELUS Team Member
TELUS Team Member

Yes, you can access Apple TV+ and Disney+ on the new TELUS TV Digital Box (among thousands of other apps available from the Google Play Store for Android TV). There are pros and cons to both the legacy and the new equipment but I personally love access to all of these streaming services on one device, as well as being able to search for shows in one UI across the apps that I use. 

How do I know if I have the right optik tv box? The apple tv doesn't show up on my TV apps. When I go to the Apple tv channel it says Apple TV is included but my optik tv box isn't compatible

Nighthawk
Community Power User
Community Power User

If you are getting a message that your box is not compatible, then you have one of the older Optik TV set top boxes.  Telus's new Android TV based Optik or TelusTV-21T set top boxes are different than the old ones. Depending on the person, some prefer the old boxes and some prefer the new ones. Just depends on the features they need.

 

Most of the streaming providers are not supporting the older Mediaroom platform that the old boxes use, or they dropped support for it in the last year or two. Netflix is a notable example of that. The streaming providers all developing for the far more common platforms like Google's Android TV & Android, Apple's tvOS / iOS / MacOS, Amazon Fire devices, web based streaming, and for PC. Some smart TVs also have the ability to access various streaming services.


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@Nighthawk 

Any idea how to get posts in order of date. I am replying to your reply and see itis inserted in the middle of a 3 month old thread, rather than being the last post in the thread.

Nighthawk
Community Power User
Community Power User

You probably have the forums set to threaded view. I use linear so it just has all the replies in order by date posted.

 

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If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

Rocky3
Rockstar

do you see apps button on the remote? press it and choose Apple TV, log in once and you are set. Same for Disney.

I have and use Disney+. So I do not know what your issue is about if you are using the TelusTV-21T box. There was another poster here that wanted to continue to use an apple product and that was not working. apple and android do not mix. But the tuner will tune apple+

I don't have the new TelusTV-21T box.  That was sort of my point that you can't access Apple TV+ or Disney+ if you have the older equipment and it is not obvious from the signup material for the new Stream+ that you need the new box if you want to watch those streams via OptikTV.

Rocky3
Rockstar

Then WHY did you title the thread new optik box???

Rocky3
Rockstar

Thanks, Display was set default threaded view, but then I also had to change Linear Layout to oldest.

Now I can see posts in order with latest being last.