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Password Reset Required Every Login

HeatherZ
Neighbour
{"type":"PingFedError","status":500,"fields":[],"message":"PingFed: [400] Client id does not match the id of the client to whom the authorization code was issued."}

I receive this message every time i try to log in and am required to reset each time. 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hey @HeatherZ - which site are you trying to log in to? If it's My TELUS you shouldn't need to reset your password each time. Please send us a message and we will help you


If our reply resolved your issue, please click on Accept as Solution to help others in the community.