My cell phone was out of power and needed to speak with customer service so i looked up there number on the computer and called the their number. When i got a recording it says this call will cost $3.89 to complete the call, please press one if you wish to continue the payment will be added to your phone bill. I pressed one and it said thank you good bye.
I called a second time, same thing this call will cost $3.89 please press one to continue. I thought this must be some sort of glitch and they couldn't possibly charge.
When my TELUS bill came, there was 2 charges for the $3.89 and i was never connected with customer service.
