Forum Discussion
False advertising, Irregular data charge, Bad data switch practice
Yeah, as a fresh mobile customer of Telus, I'm not sure where to start. Maybe chronologically. I get an email from Telus, offering me mobile plans starting at $25/month, after a $10 monthly credi...
NFtoBC
Community Power User
Community Power UserOn point number 1, the tax man wants their slice on the $35. There was a tax decision some years ago which changed the taxation based on whether the offer was a rebate, or a reduction in the price. While I agree claiming the service is $25 instead of $35 with a $10 rebate is disingenuous, trying to describe it otherwise is difficult as well.
If the offer stated a $10 credit then bill is correct. The definition of a credit is a reduction in the balance owing after tax. In the end was your amount owing $10 less than what it would be without it?
If the offer stated a $10 discount then the bill is not correct. The definition of a discount is a reduction in price. Normally unless explicitly stated prices are before tax.
This is basic accounting.
Can you please then do the math and make my $35/month plan be $25/month after that credit is applied? All is before the tax.
The advertisement stated my plan would be $25/month after the $10 credit.
Thanks
I don't know the wording of the offer. This is why I replied for 2 different scenarios. Can you post the exact wording from the email?
