App payment notice

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Resident
Why does the Telus app keep telling me I have an overdue payment of 0.00 owning or my service will be suspended? My bill was paid the day I received it by visa using the app and there is no balance.

Started with latest Telus Account App update.

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Community Power User
Community Power User

Seems to be a coding glitch. I depend on the MyTELUS portal as more accurate.

 

NFtoBC
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All Replies
Most Helpful
Community Power User
Community Power User

Seems to be a coding glitch. I depend on the MyTELUS portal as more accurate.

 

NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post

Resident
Thanks very much for the reply. Hopefully they fix this one quick 🙂