Valid telus email address which actually replies to problems
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September
- last edited
September
by
dru
Is There a valid telus email address which is actually monitored and will receive documentation of issues and actually reply to concerns in a timely fashion. I've been on the phone for hours, talked to employees and supervisors and was led to believe that these conversations were recorded and yet I am still getting requests that I have dealt with a month ago. [Mod edit: personal info removed]
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September
To my knowledge this hasn't been available for quite some time. Have you tried the chat option?
Contact us for customer service support | TELUS
Just a long time customer hoping to help.
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October
Hey @doug_ramsbottom there isn't an email option but chat works really well on our website as FuzzyLogic mentioned
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
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October
There isn't an email - other then in Commercial. Which makes no sense because Rogers has an email for all customers. I'd try MyTELUS Support Request or Live Chat - I find requesting a call back is easier than calling in

