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Scam phonecall after being on the phone with Telus loyalty department

jbusche
Neighbour

I find it very interesting that I get a call today from what the caller said was Telus Loyalty program.  He told me that because I was a long term customer, paid all my bills on time that Telus would like to offer me a free phone. (iphone or Samsung) and was quite pushy asking my which I prefer.   I said the offer was too good to be true and that I would check it out and call him back.  He hung up immediately. The number he was calling from was 250-262-9696.    What I find particularly disturbing is that I was on the phone with the loyalty department for two hours yesterday.  Is there a leak or scam within the Telus support?   

4 REPLIES 4

A-B
Community Manager
Community Manager

Hello. There's no leak. For years, scammers have used multiple ways to try to swindle people into giving their personal/account info over the phone.

Toychic
Neighbour

I just had this exact same call!!

Toychic
Neighbour

I got this exact phone call! Offering me a free phone.

Okanagan
Neighbour

I just had this call from the Loyalty Department offering free phones and $175 / month for two years....very pushy and wanted emails to send confirmations, etc....