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MyTelus App

exTelusEmp
Neighbour

Anyone getting "your bill is overdue" notification on the mytelus app when in fact it is paid up in full.

Very confusing as I generally pay my bill as soon as statement is available.

2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

Hey @exTelusEmp - could be a bug. Is this happening every month?


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Rocky3
All-Star

Because of your post I logged in to make sure my notifications were working since I have not seen any such notification. However I also found an email in my inbox telling me my bank account is overdrawn. Looked very real. Instead of clicking on the link which looked legit I logged in as I normally do. 

Beware, do not click on the notification, log in as you would normally do and check that way.