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Horrible Service

JS3580
Neighbour

I learned today that the Optik TV app is not available for Samsung TVs.  This is directly contrary to what I was assured by the TELUS rep when I decided to switch to TELUS.  As a result, I need four more Optik TV boxes.  I tried to order them online today, but was directed to the “contact us” which required me to phone.  I waited TWO HOURS on hold, and then was cut off by a message saying that due to technical difficulties they couldn’t take my call.  Does anyone know how to order Optik TV boxes online, without having to wait online?

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hey @JS3580 you could try our chat system on our website