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Equipment not arrived at Telus

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Just Moved In

I sent out my equipment as I cancelled my account at Telus. Equipment was mailed right after the recent Canada Post strike and after 6 weeks, I am told it hasn't arrived yet and have a fee to pay... Anyone in the same situation?

3 REPLIES 3

Rocky3
All-Star

If you did not get a Telus return label or sent it registered, you may be hooped.

If you did one of those, great, send them a copy with your bill

TELUS_Support
Official Support Team
Official Support Team

Hi there, send us a private message with your tracking info so we can look into this for you. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Thibaut

Sent from my iPhone