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Custom Service

rgiesbrecht
Neighbour

rgiesbrecht_0-1731107573391.png

Updated my telus services on November 3rd, had to call back two more times as I was being charged DOUBLE the amount. NOW I look at my new contract and I am being charged for SmartWear - I did not ask for this and I do NOT want this. I am tired of speaking to 'loyalty'. Anyone else having major issues with customer service?

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hey @rgiesbrecht we can take a look into this to make sure you aren't being signed up for this. Please look at your inbox for a message from us