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Coronova March bill

Ali1
Neighbour
Got my March bill yesterday with home internet overage charges ($45) for going over last week.

I called in and he said "they're still figuring it out"

Is this true ? It'll be auto corrected.
3 REPLIES 3

Ali1
Neighbour
Regarding: coronavirus*

NFtoBC
Community Power User
Community Power User

As such coverage was just announced in the past few days, it likely won't be retroactive  before the announcement date, but in any case, moving forward, adjustments will be automatic.

 

NFtoBC
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Why?
If it was announced on March 13 and then my bill ends March 17. If overaged happened those last several days why not?

Why their language is like that !
They announce on March 13, saying until end of April