04-04-2020 09:25 AM
Feb. cost for home phone is $15. March cost is $17. Why the change, please?
04-04-2020 10:35 AM
@normvcr You must be in a tv internet bundle. Home phone lite is $20 month for 24 months then $30. Ld is $6 month for 300 minutes over 300 is 5 cents a minute. Don't disturb the bear. Polecat
04-04-2020 01:33 PM
Thanks for the info.
Am not in a tv-internet bundle (I cut the cord years ago for internet streaming, and a TV antenna for local (and not so local) stations). The phone pricing was part of a negotiation, which terms I forget. Probably requires a telus person to look into it, but phone help for billing/payment is not currently available (due to corona procedures). It can wait.
04-04-2020 02:26 PM
@normvcr Go to your account on page you will see (your profile ) click on it new page showing your services click on ( service agreement ) that should give you the info you want. Poleat
04-04-2020 02:35 PM
"No service agreements found."
Details must be in the side-notes only available to telus agents.
04-04-2020 02:41 PM
@normvcr I open up my site and it says view service agreement and it comes up.????? You have a grandfathered one ------i have one also but doesn't show on agreement. have it printed out from 2006. Polecat
04-04-2020 10:48 AM