Billing

[Bobby778]

Does credits or refunds count toward your payment on your bill?

[xray]

It may depend on what you got the credit for. Credit adjustments for billing errors always show up on the next bill for me. Note there is a cutoff date for the billing cycle so if your credit was after that then you will see it on the next billing cycle.

[Bobby778]

It was posted as a payment so I’m wondering if it counts or do I still need to pay the remainder of my bill from the last month

[xray]

You can always log on to My Telus and see what your balance is.