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Account cancellation

Miyona77
Neighbour
Hi. I wanted to ask, I am account is due for cancellation on April 8. Does that mean I have until the 8th 11:59 it it will be cancelled on the morning. Furthermore, if it gets cancelled, can I still pay the funds, start over & ask for my old number back if it hasn’t been assigned yet?
1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

You may or may not have success getting your number back, even if it has not been reassigned.  I expect your service will be cancelled in the timeline you describe. If you want to retain your number, contact Telus to see if a payment plan is available to you.

 

NFtoBC
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2 REPLIES 2

polecat
All-Star

@Miyona77  You best get some money on the account before the 8th save you a lot of headackes

NFtoBC
Community Power User
Community Power User

You may or may not have success getting your number back, even if it has not been reassigned.  I expect your service will be cancelled in the timeline you describe. If you want to retain your number, contact Telus to see if a payment plan is available to you.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"