Forum Discussion

colleenvr's avatar
colleenvr
Neighbour
3 years ago

Telus TV +

Hi All, I am trying to login to Telus TV plus using MY Telus UN and PW.  I receive an error "Login failed: Missing SSO Ping path" Does anyone know what the problem might be? Thanks!
KHR's avatar
KHR
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

Hi colleenvr 

 

We are currently experiencing a login failure on Android mobile devices using the TELUS TV+ app. The team is actively working to resolve it - when it is resolved I will reply here. For now, you can access the TELUS TV+ app or Optik TV on all other supported devices. Thanks for your patience!

KHR's avatar
KHR
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

Hi colleenvr 

 

The issue is now resolved - you should be able to log in on Android mobile now. Thanks for your patience.

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