Telus Reward Point Expiry

Dear Telus, it came as a shock that all my Telus Rewards Points, a total closed to 300 points in my account the last time I saw it had disappeared. I am a senior with not so great eye sights, switching to electronic statements with regret, I read in this forum many customers are furious with your action that swiped away all the points without proper notice like email, text message etc.
I read one reply from the Telus support saying Telus has a better Rewards Catalogue, but what is the point if you stole all my points without say a word? Besides, you want your customers to collect more points so we can redeem for something more meaningful.

Something needs to be done to rectify this problem, especially for a loyal customer who gives you business in good faith, what you did is dead wrong. I need answer and get my credit back, period! Thanks.