Forum Discussion
Dalyha
12 months agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
BobArthur
11 months agoLeader
This is driving me crazy - exactly where on your bill did you find this information ???? I've checked the last 3 e-mails from Telus showing my bill amounts and there's nothing there, I've checked my last 3 bills on the Telus website and can't see anything there and I even checked all my updated service agreements from the last 3 months and don't see anything about the Telus rewards going away. I'm not doubting you at all but I would like to see exactly where Telus put ( hid ? ) this information.
concernedclient
11 months agoNeighbour
After learning of this I had to search for it. It was among some other paragraphs at the bottom of my December 2024 PDF bill.
"TELUS Rewards Historical Points Update
As of January 30, 2025, points accumulated up to December 31, 2023 will no longer be retained. Points earned in 2024 will not be impacted. Visit www.telus.com/rewards to redeem before January 30, 2025."
This whole thing smacks of the tricks AirMiles tried to pull a few years ago.