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cmjsrevihc's avatar
cmjsrevihc
Neighbour
5 years ago
Solved

How to pay for Prepaid with credit card

Hi,   I have the prepaid Nationwide Talk & Text 15 Plan. I want to Pay $15 each month via credit card. I registered a credit card, but when I click "auto renew upon expiration > from credit card" a...
  • NFtoBC's avatar
    5 years ago

    It’s been a long time since I used Prepaid service, but I recall having to top up with the credit card each month before the renewal date. I wonder if you need to have a positive balance large enough in advance for this to work (ie. the system is applying the renewal before rating from the credit card, instead of the other way around)? You may have to contact Telus, and request a data block on your account if you have data leakage. This should allow you to have the excess amount in your account for the processing to work.