Forum Discussion
Lowcarber
2 years agoNeighbour
How to get Account Deleted!
Hi - Telus put fibre lines up to our houses last fall - we never had Telus in this community before. In Feb I did sign up for a package but stopped it because of miss-representation and mix-ups with...
A-B
Community Manager
2 years agoIf you signed up as stated in February and then cancelled, then theoretically the final bill will have been March - April - May. So, if you receive another one in June (4 since the cancellation) let us know and we'll investigate!
Lowcarber
2 years agoNeighbour
Hi - it was the end of January that the cancellation was done because my new contract with Shaw started then (Jan 29th) - so the sign up and cancellation both were between Jan 15 - 29th . If I receive another bill from Telus I will let you know here and hopefully it can be investigated. Again, thanks for the replies 🙂
- A-B2 years ago
Community Manager
Yes, please do! Appreciate your patience with this!