telus mobility data charges are they legal ?

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Resident

It came to my attention that we are paying for data that we do not get any value for. Example I pay $50 for 6GB of data /month but if I don't use all of it I get no credited data for the unused data next month even though I paid for it !!  Telus should credit unused data to my account or only charge for what I actually use .


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Community Power User
Community Power User

In addition to @Lola‘s comment, you can add  3 extra 300 MB, 1GB or 2GB  data buckets to your smaller plan in any month you feel you might go over your limit. Easy to add through ‘My Account’

 

Non-expiring data generally costs more per GB. Compare Koodo prepaid plans, at $30 per GB, to what you pay now!

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Rockstar

Good luck!  Although I agree that rollover data should be a thing, Canadian carriers just aren't interested in offering you value for your money.  Even companies like AT&T in the US that offer rollover.  That rollover data does expire after so long so i isn't like you get to keep it until you use it.  

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Rockstar

If 6gb is routinely too much for you, lower it, if you're not locked in to 6gb.

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Most Helpful
Community Power User
Community Power User

In addition to @Lola‘s comment, you can add  3 extra 300 MB, 1GB or 2GB  data buckets to your smaller plan in any month you feel you might go over your limit. Easy to add through ‘My Account’

 

Non-expiring data generally costs more per GB. Compare Koodo prepaid plans, at $30 per GB, to what you pay now!

NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post