pay as you go

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Resident

i bought a 50 dollar card as i do every month ..selected 40 dollar plan it got confrim ... i was wondering why my phone didnt  work went on line to check my account .to my surprise i was on 50 cents per min rate

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Ambassador

You might've not provisioned your feature properly. reach Telus so they can investigate and usually they'll credit you and apply the feature back for you if it was indeed accidental.