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not receiving certain texts

mduff
Just Moved In
I can't receive texts from one person all of a sudden but she can receive my texts. Any ideas?
1 ACCEPTED SOLUTION

SuperFred
Moderator
Moderator

Hello there mduff, it seems that you have many possibilities in regards to your issue. all of them may be useful so try it and let us know if you were able to fix this issue. If not, feel free to give us more details (type of device) and we'll look into it again, thanks.

View solution in original post

4 REPLIES 4

NFtoBC
Community Power User
Community Power User
Your phone? And hers? iMessage has had some difficulties with some users.
NFtoBC
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tsizzle
Leader

As NFtoBC said, depends on your phone. If you're transitioning from an iPhone to an Android this is an extremely common problem as all of the messages are still routed through Apple's servers. 

 

Call *611 for help resolving them or follow this link if you're comfortable doing it yourself:

https://discussions.apple.com/thread/5079636?start=0&tstart=0 

wally_west
Ambassador

Hi mduff, the advice from my friends will help if you have an Iphone. If you don't, it may be something else. If you have an Android device, go in your messages, choose the conversation for this person. In there, press on the menu key of your phone and search for a block/reject list. It happens by mistake sometimes. 

If you can't find it, do a google search like this: How to (unblock or remove from reject list) and enter the name of your device. 

Keep in touch!

SuperFred
Moderator
Moderator

Hello there mduff, it seems that you have many possibilities in regards to your issue. all of them may be useful so try it and let us know if you were able to fix this issue. If not, feel free to give us more details (type of device) and we'll look into it again, thanks.